
How Has B2B Direct Mail Evolved Over the Years and Ways to Get Started
Gone are the days when businesses used old-school methods to send direct mail to their audience. Today, they can set up campaigns online with PostGrid’s automated direct mail solutions and get better outcomes.
Direct mail was never dead. It has evolved to become one of the most technologically-advanced and carefully-curated marketing channels businesses can use!
A mail marketing campaign is no longer expensive, untrackable, non-personalized, and static. Instead, it has become quite the opposite, surpassing many digital channels, like email.
But how did this offline marketing channel come so far? What’s its history?
PostGrid has compiled a quick guide to help you realize the significance of direct mail and how businesses have changed their approach toward it.
What Was Direct Mail Like Before?
Aaron Montgomery Ward invented the concept of mail-order business by sending single-sheet catalogues with 163 listed items to customers in 1872. These mailers offered a buy now and pay later service, skyrocketing their sales and spreading nationwide publicity.
The New York Life Insurance Company also started mailing promotional items to people in 1872, marking the official use of this offline channel in America.
There are many other stories about how companies first used direct mail. Eventually, businesses in all industries, from healthcare to finance services, began mailings to gain publicity and boost sales.
We know what you are thinking—did direct mail produce the desired results in that era?
Yes! It did!
But companies needed help organizing the campaign. Also, its untrackable and daunting-to-conduct nature made them hesitant to do it more often.
Times have changed. You can now take the other route and automate your B2B campaigns with high-tech mailing features at your fingertips.
Also, you can mail to a targeted audience instead of using the spray-and-pray approach. Integrating intelligent direct mail solutions like PostGrid into your CRM can enable you to execute strategic omnichannel campaigns and accelerate your ROI.
In What Ways Have B2B Direct Mail Evolved: 5 Examples to Help You Understand
One can notice the B2B direct mail evolution in many ways, including
Your Mail Design
We can see a massive shift in the mail artwork, from vintage-styled low-resolution pictures with subtle colours to bright and crisp images. As you can see in Montgomery Ward’s catalogue design, most mailers in the 1890s and early 1900s were black and white scribbles.
Today, B2B direct mail has evolved to use bold images and icons that replace text. Also, there is ample white space between the pictures and messages to help readers understand where to look.
The Message: From Lengthy to Short and Attention-Grabbing
Sending long messages is no longer trendy because readers need help remembering them. Instead, B2B brands have started using bite-sized content with catchy words and headings to appeal to the concerned people from their prospective brands.
Since people don’t have the time to read a lot, companies send quickly-consumable messages they can recall.
At PostGrid, our team meets many clients who say—
“It seems like our mail recipients don’t read the letter.”
And
“We want our messages to be memorable, but it never happens as the client has zero knowledge when our sales managers call them.”
In the 1900s, people would read everything, irrespective of how long it was. It could be a newspaper or a mailing catalogue of 200 to 500 pages. People considered it to be a pastime.
Today, expecting it from your clients is a long shot. Thus, B2B direct mailings have adopted the “less is more” trend.
Print a few attention-grabbing sentences in your letter or postcard, and see the recipient discussing them with others.
Call-to-Actions (CTAs) and Offers
You can expect your mail recipients to reply to your marketing messages only when you include an upfront CTA and offer. What should your prospects do when they get your mail and are interested in buying from you?
Also, what can you provide them in exchange for completing the CTA?
Back then, companies would ask their clients to call or book an appointment to meet them. Though these CTAs are still viable today, B2B businesses have added a lot more options to their list, like
- “Scan the QR code to visit our website.”
- “Click on the link for more details on our ABC solution.”
- “Fill out the inquiry form to get started.”
- “Download our whitepaper for more information on our processes.”
Using these CTAs is possible when you rely on PostGrid to prepare, print, and mail your marketing items. We help you create fully-tracked campaigns with technologically-backed CTAs for end-to-end visibility into your campaign’s performance.
Data-Driven Campaigns and Personalization
Using client data to personalize campaigns was barely an option before. It was only recently that personalization became a thing.
Now, clients demand personalization to receive promotional messages that best suit their needs. Companies also conduct data-driven campaigns and reach relevant prospects to save money and energy.
They can mail to a few people most likely to convert instead of using the blanket approach and hoping someone responds.
Imagine you want to promote your upcoming trade event about architecture and interior design to clients. Try putting yourself in their shoes and thinking about what you would prefer.
Would you like to get a generic invitation that makes it seem that the company is completing a formality?
Or would you love to get a postcard invitation with your and your company’s names and a short message highlighting how your presence is valued?
If your answer is the second option, you already know how much B2B direct mail has evolved. Your clients have high expectations of you, and personalization is the way to go.
Thankfully, PostGrid’s modern variable data printing capabilities help you add spark to your campaigns with grade-A personalization that can impress your clients.
Environmental Considerations
Since businesses would mail hundreds of thousands of people in the past, the environmental impact of these campaigns was irreversible. Think about the paper waste they would create!
With increasing concerns about direct mail’s influence on the environment, B2B businesses have become conscious of the paper and other materials they use.
PostGrid helps companies use sustainable methods of printing and mailing items, reducing their carbon footprint.
From using recycled paper to planting trees, PostGrid guides you through switching from random and costly mailings to intelligent and effective campaigns.
Direct Mail: Smart, Result-Bearing, and Modern
It was once impossible for companies to associate direct mail with any of these words- personalized, affordable, and result-driven!
But it had one of the best evolutions in the 21st century after being around for decades.
Companies can use PostGrid’s direct mail API instead of relying on in-house, manual processes. Thus, they can connect their mailing campaigns with online marketing channels, create impeccable customer experiences, link results, and drive sales.
Yes, the impossible has become possible now!
Our APIs have combined the power of direct mail marketing with technology. You can get the best of both worlds and enjoy increased publicity with massive sales surges using PostGrid.
You can integrate PostGrid into your HubSpot accounts to get started with your direct mail campaigns within your existing systems. The process is simple, quick, and hassle-free—some things that were non-existent earlier!
Are you ready to incorporate this new direct mail tactic into your workflows at unbelievable prices? Get a demo now!

