Definitions
Acceptable Use Policy (“AUP”) means PostGrid’s acceptable use policy, which sets out permitted and prohibited uses of the Services.
Aggregated Anonymous Data means data derived from Customer Data that has been de-identified and aggregated so that it cannot reasonably be associated with Customer or any individual.
Application Programming Interface (API) means the software interfaces, endpoints, and related technical specifications made available by PostGrid to enable programmatic access to the Services, including the Address Verification API and Print & Mail API.
Business Associate Agreement (“BAA”) means a HIPAA-compliant addendum executed between the Parties, if applicable, governing the handling of Protected Health Information.
Confidential Information means any non-public or proprietary information disclosed by one Party to the other in connection with this Agreement that is designated as confidential or would reasonably be understood to be confidential.
Cookie Policy means PostGrid’s cookie policy, which explains PostGrid’s use of cookies, tracking tools, and similar technologies.
Customer means the individual or legal entity that (a) executes an Order Form with PostGrid, (b) accepts an online agreement (including the Terms of Service) through account registration, click-through acceptance, or checkout, or (c) otherwise accesses or uses the Services. Where an individual accesses or uses the Services on behalf of an entity, “Customer” refers to that entity, and such individual represents and warrants that they have authority to bind the entity.
Customer Data means all data, content, documents, mailing lists, address files, templates, metadata, and other materials submitted, transmitted, or made available by or on behalf of Customer through the Services. Customer Data does not include Aggregated Anonymous Data.
Data Processing Addendum (“DPA”) means PostGrid’s data processing addendum, which governs PostGrid’s processing of personal data where required by applicable law.
DMCA Policy means PostGrid’s copyright policy, which describes how copyright infringement notices and counter-notices may be submitted.
Documentation means PostGrid’s user guides, API documentation, technical specifications, onboarding materials, and other written or electronic documentation describing operation or use of the Services.
Legal Page means PostGrid’s online legal terms portal, where the Policies and supplemental terms applicable to the Services are maintained.
Order Form means any executed ordering document, referencing the Master Services Agreement (“MSA”) and describing Customer’s subscribed Services, usage tiers, pricing, Subscription Term, and any other applicable commercial terms.
Platform means PostGrid’s proprietary software-as-a-service platform, including all APIs, interfaces, documentation, and related technology provided to Customer.
Policies means the AUP, Privacy Policy, Cookie Policy, SLA, DPA, DMCA Policy, and any additional terms referenced in an Order Form or published on the Legal Page, as each may be updated from time to time.
Privacy Policy means PostGrid’s privacy policy, which describes PostGrid’s privacy practices and how personal information is handled.
Service Level Agreement (“SLA”) means PostGrid’s service level agreement, which sets out uptime commitments, performance metrics, and applicable service credits.
Services means PostGrid’s hosted software, APIs (including Address Verification APIs and Print & Mail APIs), dashboards, print-and-mail production and fulfillment services, address verification tools, mailing workflows, integrations, data processing capabilities, and any related features, functionality, or products made available by PostGrid to Customer, whether through an executed agreement, online subscription, or otherwise.
Subscription Term means the term identified in the applicable Order Form during which Customer is entitled to access and use the Services.
Third-Party Services means any products, platforms, data sources, postal or carrier services, or other third-party offerings that the Services integrate with, rely on, or interact with.
Underlying Agreement means the executed agreement between Customer (or any authorized user, affiliate, or accessor acting on Customer’s behalf) and PostGrid that governs Customer’s use of the Services, including any Master Services Agreement, Order Form, or other written agreement. If no such executed agreement exists, “Underlying Agreement” means PostGrid’s then-current online Terms of Service available on PostGrid’s Legal Page.
